Maintenance& Care Plan

Because tiers mostly exist to push you toward the expensive one. Every site needs the same core care: updates, security, backups, monitoring, and someone to call. So that is what the one plan covers. If you want to spend less, you commit to a longer term rather than buying a thinner version of the same job.

They are real. The monthly rate and the hour-pack prices on this page are the prices you pay. Project builds get a written fixed-fee quote before any work starts, and the number I quote is the number that holds. There are no mid-project scope surprises that quietly reprice the job.

If your site makes you money, yes. Even brochure sites need security and update care. The risk is not "maybe something breaks." It is "when something breaks, how fast can it be fixed and what does the downtime cost you?"

Real work, not monitoring theater: WordPress core/theme/plugin updates taken backup-first and staged where the update warrants it, daily or weekly backups, uptime and security monitoring, performance checks, and small edits to what is already on your site, plus a real person (me) handling it. New pages, new features, and redesigns are not metered into the plan. Those are a fixed-fee quote or come out of prepaid development hours.

I take a backup before every update, so anything that goes wrong is reversible in minutes. Bigger or riskier updates go through staging first; routine ones I apply directly and check the site afterwards. Either way, if something breaks I roll it back and investigate, and you should never be left sitting with a broken site from routine maintenance.

Yes. Cancel anytime, effective at the end of the month you have already paid for. No long-term contracts and no forced renewals. If you leave a committed term early you do not pay the rest of it: the months you actually used get re-rated to the longest term you completed, capped so you never pay more than month-to-month for that time.

Yes. Nonprofits, veterans, and active-duty military get 20% off. Committing to a longer term also saves up to 30%. Discounts do not stack, so whichever single one works out better for you is the one that applies, and I will work that out with you rather than making you do the math. The current rate and the term savings are on this page, above.

No. Hours sit as a balance that is good until used, with no monthly reset and no use-it-or-lose-it clock. Packs run from 5 hours at $100/hr down to 30 hours at $75/hr, so the bigger the pack the lower the rate.

Yes, and it is worth knowing how the two differ before you pick. Prepaid hours are not a care plan: nothing runs on a schedule, so there is no monitoring, no automatic updates and no backups on that path. You buy time, ask for whatever you need, and I log the work and deduct it from your balance as it is used. The plan is the opposite: it happens without you asking. Hours never expire and are open to anyone, and plenty of clients end up on both, but neither one requires the other.

Hosting keeps your site online. Care keeps it looked after. Hosting covers the server, your storage and visit allowance, backups, and monitoring, at $24.99 or $49.99 a month. The care plan covers updates, security, fixes, and edits to your existing site, at $149.99 a month. They are separate products and you can have either, both, or neither. Backups belong to whoever holds the hosting account, so you never pay for them twice: if I host your site they come with the hosting, and if the hosting account is yours they are a care-plan item.

Yes. If something goes wrong at the host, I troubleshoot it and work with your provider to get it sorted, as part of the plan. On your own hosting account you still pay the host directly and own the account, and I never mark that up. On my managed hosting there is no third party to chase: the hosting is mine, so a hosting problem is mine to fix whether or not you are on a care plan. Hosting and care stay separate products either way: hosting keeps the site online, care keeps it looked after.

No. Backups belong to whoever holds the hosting account. If I host your site, backups come with the hosting: a daily copy kept 30 days, for as long as your site is on my hosting. They are not a care-plan feature and the care plan is not what pays for them. If your site is on your own hosting account, backups are a care-plan item, because I am reaching into an account I do not control to make sure the copies exist and actually restore. Either way one product pays for it, not two.

Same business day for maintenance clients. Site-down emergencies always come first.

You can, and you should know how. But updates occasionally break things (a plugin conflict, a theme function that has been deprecated). Maintenance means someone tests after every update and rolls it back if needed.

Yes. Inherited sites start with a one-time onboarding audit: I review the site, hosting, and code, give you a written report, and bring it to a clean baseline, quoted after the audit. Then you are on the same plan as everyone else. Because I did not write the original code, support begins from familiarization, and any pre-existing issues that turn up may be quoted separately from your plan.